Refund policy
All purchases and sales are final due to limited stock and exclusive product drops. Once an order has been shipped, no cancellations, returns, or size changes can be accepted.
If your order has not yet been shipped, within 1 week a refund or cancellation may be possible under certain circumstances. Please contact our customer support team as soon as possible to request this.
Approved refunds for unshipped orders may incur a 10-15% processing and service fee to cover non-refundable payment provider and administrative costs.
If you receive the wrong size, incorrect or defective product, you are entitled to a refund or replacement provided you contact us directly and initiate a return process through our customer support team
RA5IK is not responsible for lost, unclaimed, or damaged packages once handed over to the postal service. We recommend contacting your postage carrier directly using the tracking number provided for more information.